Intelligent Automation: Learn how to harness Artificial Intelligence to boost business & make our world more human” by Pascal Bornet, Ian Barkin, and Jochen Wirtz is a groundbreaking reference book on Intelligent Automation (IA). Let’s dive into the review:
- Overview:
- IA, also known as Hyperautomation, combines methods like machine learning, low-code platforms, and robotic process automation (RPA).
- The book covers IA’s impact on work, life, and society.
- Key Points:
- What is IA? It’s a cutting-edge blend of technologies involving people, organizations, and AI.
- Why is IA Important?
- Rapid expansion due to benefits for employees, companies, and customers.
- Efficiency gains of 20% to 60% achieved by leading organizations.
- Impact Beyond Business:
- IA can save lives, improve education, address hunger, and enhance resilience during crises.
- Examples from the Book:
- Use Cases:
- Healthcare: IA can predict disease outbreaks, optimize hospital operations, and personalize patient care.
- Education: Automating administrative tasks frees up teachers to focus on students.
- Environment: IA helps monitor pollution, manage waste, and conserve resources.
- Real-World Successes:
- Industry-Specific: From finance to manufacturing, IA transforms processes.
- Efficiency Gains: Organizations achieve significant cost savings.
- Human-AI Collaboration: IA augments human capabilities.
- Use Cases:
- Testimonials:
- Bernard Marr calls it “one of the most important books of our times.”
- Arianna Huffington recommends it for anyone concerned about the future of work.
- Klaus Schwab (founder of the World Economic Forum) praises its insights.