Intelligent Automation

Intelligent Automation: Learn how to harness Artificial Intelligence to boost business & make our world more human” by Pascal Bornet, Ian Barkin, and Jochen Wirtz is a groundbreaking reference book on Intelligent Automation (IA). Let’s dive into the review:

1. Overview:
   • IA, also known as Hyperautomation, combines methods like machine learning, low-code platforms, and robotic process automation (RPA).
   • The book covers IA’s impact on work, life, and society.
2. Key Points:
   • What is IA? It’s a cutting-edge blend of technologies involving people, organizations, and AI.
   • Why is IA Important?
     • Rapid expansion due to benefits for employees, companies, and customers.
     • Efficiency gains of 20% to 60% achieved by leading organizations.
   • Impact Beyond Business:
     • IA can save lives, improve education, address hunger, and enhance resilience during crises.
3. Examples from the Book:
   • Use Cases:
     • Healthcare: IA can predict disease outbreaks, optimize hospital operations, and personalize patient care.
     • Education: Automating administrative tasks frees up teachers to focus on students.
     • Environment: IA helps monitor pollution, manage waste, and conserve resources.
   • Real-World Successes:
     • Industry-Specific: From finance to manufacturing, IA transforms processes.
     • Efficiency Gains: Organizations achieve significant cost savings.
     • Human-AI Collaboration: IA augments human capabilities.
4. Testimonials:
   • Bernard Marr calls it “one of the most important books of our times.”
   • Arianna Huffington recommends it for anyone concerned about the future of work.
   • Klaus Schwab (founder of the World Economic Forum) praises its insights.